Privacy Policy

Last Updated August, 2024

 

We have recently updated our Privacy Policy. For residents of California, Colorado, Connecticut, Florida, Montana, Oregon, Texas, Utah, and Virginia, see the California and State-Specific Privacy Notice sections below for additional information, rights and notices. 

Cobra Golf Incorporated (“Cobra” or "we", "us", or "our") respects the privacy of all of our visitors and pledges to provide you with the best online experience possible. This Privacy Policy (“Privacy Policy”) describes what Personal Information (defined below) we collect from you via our Services (defined below), how we may use it and the steps we take to ensure that it is protected. This Privacy Policy applies to Personal Information we may collect from you through any Cobra online services that posts this Privacy Policy for users located in the U.S. and Canada, Cobra sponsored events, Cobra emails originated from the U.S. and Canada, and official Cobra operated surveys and sweepstakes entry forms, or in any other instance when you contact our operations in the U.S. and Canada (collectively “Service“ or “Services”). This Privacy Policy does not apply to our job applicants or current or former employees or contractors except to the extent that they use our website and with regard to how to make a privacy rights request.

BY ACCESSING OR USING THE SERVICES, ON ANY COMPUTER, MOBILE PHONE, TABLET, CONSOLE OR OTHER PHYSICAL OR ELECTRONIC DEVICE (COLLECTIVELY, "DEVICE"), OR BY OTHER METHOD, YOU CONSENT TO OUR PRIVACY POLICY.

Cobra may modify this Privacy Policy at any time effective upon its posting, and additional privacy notices or policies may also apply. Your continued use of our products and services constitutes your acceptance to this Privacy Policy, applicable additional notices and policies and any updates. By using our Services, you agree to the Terms & Conditions governing the use of the Services and accept our practices as outlined in this Privacy Policy. DO NOT USE THE SERVICE IF YOU DO NOT ACCEPT THIS PRIVACY POLICY AND AGREE TO THE TERMS AND CONDITIONS.


INFORMATION WE COLLECT AND HOW

We collect information you give us or permit us to access. We may also collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your name, email and physical address, when necessary credit card information, IP address, telephone number or mobile phone identifier, gender, social media information, location (including GPS) information, activity and performance information, Device identifier and hardware information, browser type and language, cookie information, system type, whether you have enabled software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.

For example, we collect information you provide via any of our customer service channels including via phone, email and chat, and such information and your communications may be monitored, recorded, disclosed, reviewed, accessed and used by us and our third party vendors to improve the quality of goods and services provided.

We also collect information about gift and eGift Card recipients provided by the giver.

As more fully explained in the next section, we may automatically collect certain information about you when you access or use the Services, including:

If you participate in a contest or sweepstakes that we sponsor, we may, in addition to the above, collect the information to administer the sweepstakes, or as otherwise disclosed at the time of collection, such as your contact information, your product size information, your preferences, your location, and other information you provide to us.

Additionally, we may collect your mobile telephone number in connection with SMS/MMS programs, including for shipment notifications and marketing purposes. We will use mobile telephone information you provide through the Services to transmit your mobile messages and respond to you, if necessary.

We may also collect Personal Information in connection with the processing and evaluation of a job application and related materials submitted by you. For more information, click here.

We may derive Personal Information or draw inferences about you based on the other types of Personal Information we collect. For example, we may infer location based on IP address, or make product recommendations based on browsing or purchasing behavior in connection with the Services.

We may combine information you give us with other information from Cobra sources, transactions and communications. This may include, but is not limited to direct mail, catalogs, promotions, collaborations, events, products and applications, or other Cobra interactions. We may also combine that information with data that is publicly available and data from third parties. To the extent non-Service information is combined with Personal Information collected via the Services, we will treat it as Personal Information under this Privacy Policy.


COOKIES AND DATA TECHNOLOGIES

We, our service providers and third parties may use cookies and other Data Technologies, including but not limited to tracking pixels, to gather information about your visits on our website and other Services so we can enhance your experience. This information may be combined with other information, which will enable us to analyze and better customize your visits.

What Are Cookies? Cookies are data files stored within your browser when you interact with a website. These data files allow the website to recall important information about your visit, help better understand your preferences and improve your overall experience. For example, we use cookies to save products in your shopping cart while you browse our websites and to track the effectiveness of our marketing and advertising campaigns. Similarly, a tracking pixel or web beacon is a technology that can recognize specific cookies and convey information about that browser. We, and third parties, may also use technologies, such as our own, and third party, cookies, to provide you with personalized online display advertising tailored to your interests.

There are generally four categories of cookies used on the Services:

Your browser can also help you manage cookies. Most, but not all, browsers accept cookies automatically. You may be able to set your browser to reject and/or delete cookies. You may limit or turn off cookies and other collection tools by adjusting your browser settings. If you turn off certain collection tools, you may not have access to many features that make your experience more efficient and some of our services and features may not function properly.

Some information about your use of the Services and certain other online services may be collected using Data Technologies across time and services and used by Cobra and third parties for purposes such as to associate different devices you use and deliver relevant ads and/or other content to you on the Service and certain other online services. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no consensus among industry participants as to what “Do Not Track” means in this context. Like many online services, Cobra currently does not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you can visit http://www.allaboutdnt.com, but we are not responsible for the completeness or accuracy of this third party information. Some third parties may, however, offer you choices regarding their tracking technologies. Cobra is not responsible for the completeness or accuracy of this tool or third-party notices or mechanisms. For specific information on some of the choice options offered by third party analytics and advertising providers, see below. We may, from time-to-time, and in certain jurisdictions, offer or point you to tools that allow you to exercise certain preferences regarding cookies and other Data Technologies associated with the Services, but such tools rely on third parties and third party information so we do not guaranty that the tools will provide complete and accurate information or be completely effective.

Some advertising and technology partners may also collect Personal Information when you use the Services. For example, we may work with other companies, such as Google, who use tracking technologies to analyze how users use the Services. For more information about how data is collected and processed in connection with the Google Analytics service and how to opt out, visit https://tools.google.com/dlpage/gaoptout. To learn more about data Google collects and how your data may be used, and to optout of certain Google browser Interest-Based Advertising, please visit http://www.google.com/settings/ads.

Some third party Data Technology operators that may be associated with our Services may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Interest-based Advertising, including use of Cross-device Data for serving ads, visit: http://www.aboutads.info/choices/ (U.S.), http://youradchoices.ca/choices (Canada), and http://www.aboutads.info/appchoices for information on the DAA’s opt-out program specifically for mobile apps (including use of precise location for third party ads). Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, see http://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Interest-based Advertising to you but does not mean you will no longer receive any targeted content and/or ads (e.g. from other ad networks). Also, if your browsers are configured to reject cookies when you visit these opt-out webpages, or you subsequently erase your cookies, use a different device or web browser or use a non-browser-based method of access (e.g. mobile app), your NAI / DAA browser-based opt-out may not, or may no longer, be effective. Cobra supports the ad industry’s Self-regulatory Principles for Online Behavioral Advertising.


USE OF INFORMATION

We, and our service providers and third party partners, may use your information subject to this Privacy Policy, including information that is defined as personal information, personally identifiable information or personal data under applicable laws (“Personal Information”) except as restricted by applicable law, including without limitation for:

We only send marketing emails or text communications to those customers who specifically sign up to receive Cobra marketing emails and/or SMS messages. If you no longer want to receive SMS messages or marketing emails, you may opt-out by following the opt-out or unsubscribe instructions in the message or by Contacting Us. We do not sell or share our mailing list with third parties, such as advertising agencies or marketing companies.

You can cancel SMS messages at any time. To stop receiving SMS/text messages from Cobra, please reply “STOP”, “END”, “CANCEL” or “QUIT” to the Cobra text message. After you send "STOP", we may send you an additional text message to confirm that you have been unsubscribed. You will no longer receive text messages from that short code, but you may receive text messages if you are subscribed to other text lists. If at any time you have questions about the text messages, text "HELP". After you send "HELP" we will respond with instructions on how to use our service as well as how to unsubscribe. Please note this preference will only apply to the phone number in receipt of the text. Message and data rates may apply.


PROTECTION AND RETENTION OF INFORMATION

Cobra uses technical and organizational measures designed to protect your Personal Information against unauthorized access, theft, and loss. While Cobra strives to protect its user's Personal Information and privacy, we cannot guarantee 100% the security or confidentiality of any information that you provide to us or that is otherwise disclosed by you online. We recommend that you take additional measures to protect yourself and your information, such as installing anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords. We will retain your Personal Information for as long as your account is active or as needed to provide you services. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We retain your Personal Information for as long as necessary to provide our products and services to you and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting, and preventing fraud and abuse, and enforcing our agreements. The criteria used to determine retention periods includes the legal limitation of liability period, agreed contractual provisions, applicable regulatory requirements, and industry standards.

While we do not collect biometric data from the public, in instances where we collect employee biometric data, we only retain such biometric data for as long as necessary for the purpose of the collection of the biometric data and delete such biometric data when the purpose for collecting such data has been satisfied or within one year of the employee’s last interaction with the Company, whichever is earlier to occur.


DISCLOSING AND TRANSFERING OF INFORMATION

Subject to this Privacy Policy, we may disclose your information except as restricted by applicable law. For instance, we may disclose your information, including Personal Information, with our parent company. We may also disclose information to our partners, vendors, distributors, and suppliers, some of which may be outside the United States. We may transfer information to certain service providers in order to conduct our business operations. For example, we may disclose information to service providers who may provide the following services on our behalf: web hosting, credit card processing, shipping and order fulfillment, data management, advertising and marketing, market research, analytics, customer service, website utilization, information analysis, promotions management and email distribution. We may also share some of your account details (such as your name, email address and password) with our cloud service providers for the purposes of identification and authentication, so you can conveniently access your account. We may also disclose your information as is necessary to complete a transaction or provide a product, service, or feature that you have requested. These service providers will use your information for the purpose of carrying out the services provided to Cobra. We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others' rights, property or safety. We may disclose information to prevent illegal uses of Cobra's products and services or violations of the Terms & Conditions, or applicable additional terms, or to defend ourselves against third party claims. We may also disclose information to companies assisting in fraud protection or investigation. We may also disclose aggregated or de-identified information based upon your use of the Services. Except as otherwise described in this Policy, we will not disclose personal information to a third party for any other purpose without consent, unless required by law.

Your information may be transferred to a third party as a part of our business assets in a sale of a part or all of Cobra, or in connection with a merger, financing or other corporate transaction.

You may also choose to disclose certain information publicly or with specific third parties (e.g., when you interact with third party Data Technologies or other services (e.g., social media plug-ins, links to other sites, etc.). You may also choose to disclose your activity on other platforms, such as Instagram, Facebook and Twitter. Please read the privacy policies of those platforms, because your Cobra activity published on those platforms will not be governed by this Privacy Policy.

Our digital operations are conducted, in whole or in part, in the United States and our services are intended for U.S. users. Regardless of where you live, you consent to have your information, including Personal Information, transferred, processed and stored in the United States, and other jurisdictions, and allow Cobra to collect and process your Personal Information in accordance with this Privacy Policy.


CHILDRENS' PRIVACY

We do not knowingly collect or solicit “Personal Information” as defined by the U.S. Children’s Online Privacy Protection Act (“COPPA”) (“Children’s Personal Information”) online from children under 13. The Services are intended for a general audience and do not intentionally or specifically target children under 13 in our marketing materials or other advertising. If we obtain knowledge that we have collected Children’s Personal Information in a manner not permitted by COPPA we will remove such data to the extent required by COPPA.


THIRD PARTY SERVICES

The Services may include or link to third-party websites, apps, locations, platforms, code (e.g., plug-ins, application programming interfaces (“API”), and software development kits (“SDKs”)) or other third-party services. These third-party services may use their own cookies, web beacons, and other Data Technologies to independently collect information about you and may solicit Personal Information from you.

Certain functionalities on the Service permit interactions that you initiate between the Service and certain third-party services, such as third party social networks (“Social Features”). Examples of Social Features include: enabling you to send content such photos between the Service and a third-party service; “liking” or “sharing” Cobra content; and to otherwise connect the Service to a third-party service (e.g., to pull or push information to or from the Service). If you use Social Features, and potentially other third-party services, information you post or provide access to may be publicly displayed on the Service or by the third-party service that you use. Similarly, if you post information on a third-party service that references the Service (e.g., by using a hashtag associated with Cobra in a tweet or status update), your post may be used on or in connection with the Service or otherwise by Cobra. Also, both we and the third party may have access to certain information about you and your use of the Service and any third-party service.

We may engage and work with service providers and other third parties to serve advertisements on the Service and/or on other online services. Some of these ads may be tailored to your interest based on browsing of the Service and elsewhere on the Internet, which may include use of location and/or cross-device data, sometimes referred to as “interest-based advertising” and “online behavioral advertising” (“Interest-based Advertising”), which may include sending you an ad on another online service after you have left the Service (i.e., “retargeting”).

Cobra is not responsible for, and makes no representations regarding, the policies or business practices of any third parties, including, without limitation, analytics service providers and third-party services associated with the Services. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.


OPT-OUT, DELETE OR MODIFY INFORMATION

You may cancel your Account or opt-out of receiving promotional email messages from Cobra at any time. If you no longer want to receive SMS messages or marketing emails, you may opt-out by following the opt-out or unsubscribe instructions in the message or by Contacting Us. You can access, update, or correct certain information stored within your Account at any time by logging into your account and updating your preferences. However, this will only affect your account profile and not other Personal Information that we have about you. You may also request access, correction, or deletion of your personal information by contacting us as described in the Contact Us section, however how we process this request will be within our discretion subject to the rights that certain state residents have. We may require you to prove your identity if you make such a request. Cobra may keep information and content in our backup files and archives as required or permitted by applicable law.

In addition, as discussed below, depending on where you reside, you may have broader rights such as to (i) object to or request the restriction of processing of your Personal Information, (ii) request to know more about and access the Personal Information we collect, use, and disclose about you, (iii) request deletion of your Personal Information, (iv) request correction of inaccurate Personal Information, or (v) opt out of the sale or sharing of Personal Information for the purpose of targeted advertising. For more information on these rights and how to exercise them, see our California Privacy Notice and State Notice below. These state specific rights must be exercised separately from the general rights described in the paragraph above.


CHANGES TO THE POLICY

We may change this Privacy Policy from time to time by posting the updated version of the Privacy Policy on the Site. If we make changes, we will notify you by revising the Last Updated date set forth above. We encourage you to periodically review our Privacy Policy to stay informed about our information practices.

 

TERMS AND CONDITIONS

Your use of our products and services, and any disputes arising from them, is subject to this Privacy Policy as well as the Terms & Conditions governing the use of the Services, and any applicable additional terms.


CONTACT US

If you have any questions or comments relating to our Services and/or the Privacy Policy, please email us at customerservice-ca@cobragolf.com or write to us:

COBRA PUMA GOLF
Attn: Privacy Officer
1818 Aston Avenue
Carlsbad, CA 92008

You may also contact us via telephone at (800) 917-3300.

 

CALIFORNIA PRIVACY NOTICE

Last Updated August, 2024

California law provides consumers (that are California residents) with specific rights regarding their Personal Information. This California Privacy Rights Notice (“California Notice”) supplements the Cobra Privacy Policy. It applies solely to California consumers and addresses Personal Information we collect online and offline. This California Notice does not apply to Cobra employees or personnel, except with respect to how to exercise rights. This California Notice uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020(“CPRA”) and its implementing regulations.

Notice of Collection and Use of Personal Information. We may collect (and may have collected during the 12-month period prior to the last updated date of this California Notice) the following categories of Personal Information about you:

Categories of Personal Information Cobra Has Collected in the Preceding 12 Months

Categories of Personal Information We Collected About California Consumers:

There may be additional information that we collected that meets the definition of Personal Information under California law but is not reflected by a category, in which case we will treat it as Personal Information as required by California law, but will not include it when we are required to describe our practices by category of Personal Information.

As permitted by applicable law, we do not treat de-identified data or aggregate information as Personal Information and we reserve the right to convert or permit others to convert your Personal Information into de-identified or aggregate information. We have no obligation to re-identify such information or keep it longer than we need it for our own purposes.

Because there are numerous types of Personal Information in each category of Personal Information, and various uses for each Personal Information type, our retention periods vary for each of the categories of Personal Information described above. The length of time for which we retain each category of Personal Information depends on the purposes for our collection and use and requirements pursuant to applicable laws. For more information on our retention practices, see the Protection and Retention of Information section of our Privacy Policy above. 

Categories of Sources of Personal Information that We CollectedAbout California Consumers in the Preceding 12 Months:

We may use Personal Information for other Business Purposes in a context that is not a “sale” or “share” under the CCPA, such as disclosing it: (i) to our Service Providers, Contractors, Vendors or Processors that perform services for us; (ii) to the consumer or to other parties at the consumer’s direction or through the consumer’s action.

Business or Commercial Purposes for Which We May Have Collected, “Sold,” or “Shared” Personal Information of California Consumers in the Preceding 12 Months: Business Purposes: (1) performing services and providing products, (2) quality control or safety, (3) internal research, (4) auditing interactions, (5) debugging, (6) short-term transient use, and (7) security and fraud prevention. Additional business purposes include disclosing Personal Information to third parties for other than a “sale” or “share” or one of the foregoing business purposes as required or permitted by applicable law, such as to our vendors that perform services for us, to the government or private parties to comply with applicable law or legal process, and to the consumer or other parties at the consumer’s request, as well as for the additional purposes explained in our Privacy Policy or at the time of collection (“Other Business Purposes”).

Commercial Purposes: In addition, we may process Personal Information for our commercial purposes which are to advance our commercial interests, such as by encouraging another person to buy a product or enabling or effecting a commercial transaction.

For more detailed examples of our business and/or commercial processing purposes see the Use of Information section of our Privacy Policy and the Purposes for which Personal Information is Processed section of our State Notice.

Categories of Third Parties to Whom Personal Information was “Sold”, “Shared” or Disclosed in the Preceding 12 Months:

We do not sell (as “sell” is traditionally defined) or share Personal Information in exchange for monetary consideration. We do not sell (as “sell” is traditionally defined) or share for advertising purposes directly identifying information such as name, address, email address and telephone number, although we may provide technical identifiers including pseudonymous identifiers to certain vendors (including those that facilitate interest-based and other advertising) which may be broadly considered a “sale” or “share” under the CCPA. We may also provide information to our parent company, service providers, and/or third parties for business purposes set forth below.

Identifiers
Business Purpose Disclosure: Service providers for services related to payment processing, data accuracy, fraud detection and security, order processing and management, logistics, shipping, customer relationship management, web and mobile development, email marketing and advertising.

Personal records
Business Purpose Disclosure: Service providers for services related to payment processing, data accuracy, fraud detection and security, order processing and management, logistics, shipping, customer relationship management, web and mobile development, email marketing and advertising.

Characteristics
Business Purpose Disclosure: Service providers for services related to data accuracy, fraud detection and security, customer relationship management, web and mobile development, email marketing and advertising.

Customer Account Details / Commercial Information
Business Purpose Disclosure: Service providers for services related to order processing and management, logistics, shipping, customer relationship management, email marketing and advertising.

Online Usage Information
Business Purpose Disclosure: Service providers for services related to order processing and management, logistics, shipping, customer relationship management, email marketing and advertising.

Geolocation Data
Business Purpose Disclosure: Service providers for services related to order processing and management, logistics, shipping, customer relationship management, email marketing and advertising.

Audio/Visual and Similar Information
Business Purpose Disclosure: Service providers for services related to security, traffic pattern analysis, data accuracy, fraud detection, order processing and management, logistics, shipping, customer relationship management, web content development, email marketing and advertising.

Inferences Derived From Personal Information
Business Purpose Disclosure: Service providers for services related to web and mobile development and site personalization, email marketing and advertising


CALIFORNIA CONSUMER PRIVACY RIGHTS

California residents may have certain rights pursuant to California law, as described below. 

  1. Right to Know (Access and Portability Rights)
  2. Right to Correct
  3. Right to Deletion
  4. Right to Opt Out of Sale or Sharing
  5. Right to Nondiscrimination
  6. Right to Limit Use of Sensitive Information
  1. Right to Know. If you are a consumer who resides in California you have the right to request, twice in a 12-month period, a report that details the categories of Personal Information collected about you, the categories of sources from which the Personal Information is collected, the purposes for collecting the Personal Information, the categories of Personal Information that we disclose for a business purpose, sell or share and the categories of third parties with whom the information is shared, and the specific pieces of Personal Information collected about you. To exercise your rights, please see the “Exercising Your Rights” section of this California Notice.
  2. Right to Correct. If you are a consumer who resides in California you have the right to correct inaccurate Personal Information we hold about you. To exercise your rights, please see the “Exercising Your Rights” section of this California Notice.
  3. Right to Deletion. If you are a consumer who resides in California you have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, as explained below, we will delete (and direct our service providers to delete) your Personal Information, unless an exception applies. If an exception applies, we will inform you of that and limit retention and use to the permitted purpose. To exercise your rights, please see the “Exercising Your Rights” section of this California Notice.
  4. Right to Opt Out of Sale or Sharing. If you are a customer who resides in California, you also have the right to opt out of the “sale” or “sharing” of your Personal Information. California residents may opt out of the “sale" or "share” of Personal Information by submitting a Do Not Sell or Share My Personal Information request. To exercise your rights, please see the “Exercising Your Rights” section of this California Notice. Note that you also can use the Global Privacy Control (“GPC”) to signal your opt-out preference as explained in the Exercising Your Rights section below. We do not knowingly sell Personal Information of consumers under the age of 16.
  5. Right to Nondiscrimination. You have the right to not receive discriminatory treatment for the exercise of your privacy rights under California law.
    Financial Incentives We offer various financial incentives that might qualify as a “financial incentive” program under the CCPA. For example, we may provide discounts, coupons and other benefits for customers who sign up to receive our marketing emails. When you participate in a financial incentive, we may collect Personal Information from you, such as identifiers such as your name and email address and commercial information such as your purchase history. Participation in financial incentive program is optional for California consumers and any terms and conditions will be made available at the point of opt-in or in a confirming email. You can opt into a financial incentive by following the sign-up or participation instructions provided, and you have the ability to opt-out of the financial incentive, or our subsequent use of your Personal Information in connection with a financial incentive, at any time by contacting us as set out above, or as otherwise described in program terms, or by making a deletion request. If we condition the benefits on any limitation of your California privacy rights (e.g., you must consent to continued receipt of marketing to receive ongoing benefits), the benefits provided will be reasonably related to the value of the Personal Information provided, as will be more fully explained in the program terms. If you do not believe that the value you receive is reasonably related to the value of your applicable Personal Information, do not participate.
  6. Right to Limit the Use or Disclosure of Sensitive Personal Information. Except with regard to our HR data subjects (i.e., California job applicants and current or former employees and independent contractors), we only process sensitive Personal Information for purposes that are exempt from choice under California law. If you are a HR data subject who resides in California, you may request Cobra limit sensitive Personal Information processing to certain purposes and if you do so we will explain in a response what processing purposes California law does not allow you to limit. To exercise your rights, please see the “Exercising Your Rights” section of this California Notice.
    We will not discriminate against you for exercising any of the rights that are provided to you under California law.


EXERCISING YOUR RIGHTS

To exercise your rights to know, delete, correct, and/or limit our processing of sensitive Personal Information, please submit a verifiable consumer request to us by either:

To exercise a Do Not Sell Or Share My Personal Information request:


Verifying and Fulfilling Requests

To protect your privacy and comply with the California law, and except in connection with a Do Not Sell or Share request, we will need to verify your request (i.e., verify you). The verifiable consumer request must:

We may not be able to fully respond to your right to know, deletion, or correction requests if we cannot verify your identity consistent with the standards for verification and security and confirm that the Personal Information relates to you. Once we receive your request, we are required to verify that you are the person that is the subject of the request, or an authorized agent property acting on behalf of a specific consumer. How we do this will depend on the content of the consumer relationship with us and the sensitivity of the Personal Information. Typically, this consists of matching identifying information provided by you with the information we have about you in our records.

Upon making a request, you will be asked to provide your full name, e-mail address, shipping address and telephone number. Providing accurate information that matches our records is necessary so that we can locate the correct information within our systems and among our service providers. To verify your request, we may ask you to submit evidence beyond your basic Personal Information in order to prove your identity, especially if you seek to delete Personal Information or obtain copies of it. You may submit this information simultaneously with your initial request (by email) or after your request (as a second step). For requests of specific pieces of sensitive Personal Information about a consumer, we will verify your identity to a reasonably high degree of certainty; whereas for requests to know the categories of Personal Information collected and used about a consumer, we will verify your identity to a reasonable degree of certainty. We may give you options, such as (i) submitting a signed statement and a redacted copy of identifying information (such as a government-issued ID), or (ii) verifying your identity with a third party verification company that we may hire for this purpose. If we ask you to verify your identity, you must promptly cooperate with our efforts so that we can fulfill your request. If you do not comply, your request cannot be fulfilled; and if you delay in complying, the fulfillment of your request is likely to be delayed, and may be denied, as a result. If we cannot verify your identity, we will not be able to fully respond to your request. However, if we cannot verify you sufficiently to provide specific pieces, we will treat the request as a categories request, and if we cannot reasonably verify you for that, we will refer you to this Notice for our general practices. If we cannot sufficiently verify you as necessary for a deletion request, we will give you the opportunity to opt-out of sale.

If you are a California resident, we will make commercially reasonable efforts to accommodate your request within 45 days. We may, however, extend the timeframe to total of 90 days, if an extension is reasonably necessary. We reserve the right to deny any request, in whole or in part, to the extent permitted by applicable law, but will explain the basis for that in our response to you. We will fulfill a right to know request from an individual up to two times in any twelve-month period. As permitted by California law, if a request is unduly burdensome or unfounded, we may reject it or condition further efforts on payment of reasonable costs. If we determine that the request warrants a fee, or that we may refuse it, we will give you notice explaining why we made that decision. You will be provided a cost estimate and the opportunity to accept such fees before we will charge you for responding to your request. Some Personal Information we maintain about consumers is not sufficiently associated with enough Personal Information about the consumer for us to be able to verify that it is a particular consumer’s Personal Information when a consumer request that requires verification pursuant to the verification standards is made (e.g., clickstream data tied only to a pseudonymous browser ID). Accordingly, we do not include that Personal Information in response to those requests.

Consistent with California law and our interest in the security of your Personal Information, we will not deliver to you your driver’s license number or other government-issued id number, financial account number, any health or medical identification number, an account password, security questions or answers, or unique biometric data generated from measurements or technical analysis of human characteristics in response to a privacy rights request; however, you may be able to access some of this information yourself through your account if you have an active account with us.


Requests from Authorized Agents

California law permits an authorized agent to exercise any of the above California privacy rights on an individual’s behalf, subject to certain requirements. If you submit a request, other than opt-out of sale, on behalf of a consumer other than yourself, you will be required to demonstrate your legal authority to act on behalf of that person, and we may contact you and/or the consumer for verification purposes as permitted by California law. As permitted by California law, we may require that you provide information necessary to verify the identity of the person who is the subject of the request, or that such person verify his/her own identity directly with us before we fully respond to your request as an authorized agent. We reserve the right to deny requests, including an opt-out of sale request, where we reasonably suspect that the request is fraudulent. For the protection of our customers, we must receive all information requested and must verify an agent’s legal authority to our satisfaction consistent with what California law requires or permits before we can fulfill a request by an authorized agent.


ADDITIONAL DISCLOSURES FOR CALIFORNIA RESIDENTS

California HR Data Subjects
California HR data subjects can learn more about our data practices as relates to them by contacting us via email at customerservice-ca@cobragolf.com.

California Do Not Track Notice
California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently is no industry or legal standard for recognizing or honoring DNT signals, we don't respond to them at this time. A DNT signal is not a global privacy control signal. For more information on global privacy control, see the Exercising Your Rights section above.

California’s Shine the Light law
If you are a California resident, you are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of Personal Information to third parties for their own direct marketing purposes in the preceding calendar year. To request the above information, please Contact Us and identify yourself as a California consumer making a “Shine the Light” request. Please note that we do not sell, share or disclose any Personal Information to third parties for their direct marketing purposes under California’s Shine the Light law.

California Minor Eraser
Additionally, if you are a registered user under the age of 18 and a resident of California, you may request removal of content you have posted to our online services. Requests can be made by Contacting Us. Please note that making such requests does not ensure complete or comprehensive removal of the content. For example, we may retain the information for our own internal records, and it is also possible that a third party we do not own or control may copy the posting and repost it elsewhere.


ADDITIONAL STATE-SPECIFIC PRIVACY NOTICE

COLORADO, CONNECTICUT, FLORIDA, MONTANA, OREGON, TEXAS, UTAH, VIRGINIA PRIVACY NOTICE

Last updated August, 2024

This State Privacy Notice (“State Notice”) supplements the Cobra Privacy Policy. It applies only to consumers located in Colorado, Connecticut, Florida, Montana, Oregon, Texas, Utah and Virginia and addresses Personal Information we collect online and offline. This State Notice does not apply to Cobra personnel or job applicants. 

This State Notice uses certain terms that have the meaning given to them in the applicable laws and implementing regulations in Colorado, Connecticut, Florida, Montana Oregon, Texas, Utah and Virginia.

In addition of what is already disclosed in the general section of this Privacy Policy, please find the following additional information relevant for the State Notice.


Categories of Personal Information Collected:

We may process the categories of personal information listed in the Information We Collect and How and California Privacy Notice sections of our Privacy Policy. 


Purposes for which Personal Information is Processed:

We may process the Personal Information we collect about you for the purposes listed in the Use of Information section of our Privacy Policy and as outlined below: 

Processing Purposes

Categories of Personal Information

Providing customer service, including responding to your requests or inquiries.

Identifiers, Personal records, Characteristics, Customer Account information, Online usage information, Geolocation data, Audio/visual and similar information, Inferences

Processing and completing your transactions including, as applicable, order confirmation, billing, enrollment in programs, and delivering products or services.

Identifiers, Personal records, Characteristics, Customer Account information, Online usage information, Geolocation data, Audio/visual and similar information

Personalizing your experience with the Website and our products or services with content and offers that are tailored to you.

Identifiers, Characteristics, Customer Account information, Online usage information, Geolocation data, Inferences,

Delivering relevant advertisements to you.

Identifiers, Characteristics, Customer Account information, Online usage information, Geolocation data, Inferences

Providing you with newsletters, articles, product or service alerts, new product or service announcements, savings offers, event invitations, and other information.

Identifiers, Characteristics, Customer Account information, Online usage information, Geolocation data, Inferences

Including you in market research, surveys, promotions, sweepstakes, and contests.

Identifiers, Geolocation data

Improving the Services based on the experiences and purchasing decisions of our customers and improving the interactions visitors have with the Services, including counting ad impressions to unique visitors, verifying positioning and quality of ad impressions.

Online usage information, Geolocation data

Evaluating your shopping experience or our products and services or to create new products or services.

Identifiers, Customer Account information, Online usage information, Geolocation data, Audio/visual and similar information, Inferences

Alerting you about a product safety announcement or recall or correction of an offer, promotion, or advertisement.

Identifiers, Customer Account information

Keeping a record of our interactions with you if you place an order or otherwise deal with our representatives over the telephone or online.

Identifiers, Customer Account information, Geolocation data, Audio/visual and similar information

Verifying and validating your identity or otherwise preventing, investigating, or providing notice of fraud, unlawful or criminal activity, or unauthorized access to or use of Personal Information, and the Website or data systems.

Identifiers, Personal records, Customer Account information, Online usage information, Geolocation data

Complying with our legal obligations including complying with law enforcement or governmental authority requests, participating in judicial proceedings, responding to requests from third parties based on their statutory rights against us (IP infringement, piracy, other unlawful activity) and investigating fraudulent activity.

Identifiers, Personal records, Characteristics, Customer Account information, Online usage information, Geolocation data, Audio/visual and similar information

Processing and evaluating your application and related materials you submit as a job applicant.

Identifiers, Characteristics

Interacting with you when you contact us as a vendor or on behalf of another business.

Identifiers, Audio/visual and similar information

Enabling you to interact with third parties (e.g., content service providers), whether by linking to their sites, viewing their content within our online environment, or by viewing our content within their online environment.

Identifiers, Online usage information, Geolocation data,

Creating aggregated, pseudonymized, or de-identified information for analytical and statistical other purposes.

Identifiers, Characteristics, Customer Account information, Online usage information, Geolocation data, Inferences

For compliance purposes, including enforcing our Terms & Conditions, other agreements and policies or other legal rights, or as may be required or permitted by applicable law or requested by any judicial process or governmental agency.

Identifiers, Personal records, Characteristics, Customer Account information, Online usage information, Geolocation data, Audio/visual and similar information, Inferences


Disclosure of Personal Information:

We disclose the following categories of your Personal Information with the categories of third parties listed in the Disclosing and Transferring of Information section of our Privacy Policy:


Processing Personal Information for Sale and Targeted Advertising:

We do not sell (as “sell” is traditionally defined) or share Personal Information in exchange for monetary consideration. We may share your Personal Information with certain third parties as described above.

We will not discriminate against you for exercising any of the rights that are provided to you under applicable state laws.

We may share for targeted advertising certain categories of information including online usage information, technical identifiers, including pseudonymous identifiers and geolocation data with the categories of third parties listed in the Disclosing and Transferring of Information section.

We do not conduct profiling in furtherance of decisions that produce legal or similarly significant affects for consumers.

To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.


CONSUMER PRIVACY RIGHTS

Depending on where you reside, you may have certain rights pursuant to the applicable state laws, as described below.

Right to Delete: You have the right to request that we delete certain Personal Information we collected from you. To exercise your rights, please see the “Exercising Your Rights” section of this State Notice.

Right to Know: You have the right to request, twice in a 12-month period, a report that details the categories of Personal Information collected about you, the categories of sources from which the Personal Information is collected, the purposes for collecting the Personal Information, the categories of third parties which whom we share the Personal Information and the specific pieces of Personal Information collected about you. To exercise your rights, please see the “Privacy Rights” section of the Privacy Policy.

Right to Correct: You have the right to correct inaccurate Personal Information we hold about you. For existing customers, you may log in your account to correct your Personal Information. For non-customers, please see the “Exercise of Your Rights” section of this State Notice.

Right to opt-out of Processing for Purposes of Sale and Targeted Advertising: You have the right to opt-out of sharing information with third parties for the purposes of sale and targeted advertising. To exercise your rights, please see the “Exercising Your Rights” section of this State Notice. Note that you also can use the Global Privacy Control (“GPC”) to signal your opt-out preference. To learn more about the GPC, please visit https://globalprivacycontrol.org/. If you delete cookies or reset your device, you may need to set your preference again to ensure we continue to honor your preferred choice.

Right To Limit Sensitive Personal Information Processing: We only process sensitive Personal Information for purposes that are exempt from consumer choice under Colorado, Connecticut, Florida, Montana, Oregon, Texas, Utah and Virginia laws. We will not discriminate against you if you exercise any of your privacy rights.


EXERCISING YOUR RIGHTS

To exercise any of your consumer privacy rights, please submit a verifiable consumer request to us by either:

Verifying Requests. We have various procedures to verify that you are authorized to exercise your rights under the applicable state laws. If you have an account with us, we may ask you to verify your identity by requiring you to sign-in to your account or complete a form requesting certain information. If you do not have an account and request access to, correction of or deletion of your Personal Information, we may require you to provide any of the following information: first and last name, email address, country, street address, city and zip code. You also can designate an authorized agent to make these requests on your behalf, though we will need to verify the authority of such agent pursuant to our procedures. For more information on our verification procedures, see the Verifying and Fulfilling Requests section of our California Privacy Notice. 

Authorized Agents. For information on how to submit an authorized agent request, see the Requests from Authorized Agents section of our California Privacy Notice. 

Appeals. If we deny your request, we will notify you and provide our reasons for the denial and instructions regarding the rights you may have under applicable laws to appeal the decision.

For Virginia Residents: If the appeal is denied, we will notify you of your rights under applicable laws to contact the Attorney General to submit a complaint. If you are a resident of Virginia and your appeal is denied, you can contact the Virginia Attorney General’s Office through the following link: https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint.


CONTACT US

If you have any questions, you may contact us as follows:


NEVADA PRIVACY NOTICE

If you are a resident of Nevada, you have the right to opt out of sales of your Personal Information. Although we currently do not sell Personal Information as defined by Nevada law (Nevada Revised Statutes, Chapter 603A, Section 1.6), you can submit an opt-out request to us at customerservice-ca@cobragolf.com identifying yourself and your Nevada residency status and requesting to exercise your Nevada opt-out of sale rights in the event we do sell covered information under the law in the future. We have the right and obligation to verify you.

 

 

Last Updated August, 2024